| …what's reassuring about it is the team were thoroughly professional and met a real human need. And for the first time ever, we needed a service just like that. It's great to know that services like East West Rescue exist and that they are thorough and they operate with integrity and compassion. |
Whatever the medical emergency and wherever in the Subcontinent, EWR can extend a helping hand, 365 days a year. We constantly endeavour to improve the access to and delivery of the best possible medical services for our clients. We at East West Rescue strive to contain the cost of services provided by efficiently managing the appropriateness of care as well as the actual costs.
Our experienced staff are aware of the emergencies peculiar to the Subcontinent and all patients are handled with complete understanding and compassion. All requests are dealt with immediately. Unexpected illness is frightening when away from home and family. We understand the need for rapid and prompt response to all medical emergencies. Our staff are fluent in English and are multilingual for the various Indian languages. We also have access to translators of most languages.
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Medical Case Monitoring Service
Medical Reports and updates:
| I will never forget the words of the doctor ‘ it is your safety that matters most’, that sentence reassured me so much. |
We can obtain full medical reports from hospitals and physicians and provide
advice on the treatment being given. We can professionally monitor a patient at any hospital in the Indian Subcontinent. Our Doctors confer with the treating doctors and monitor the care the patient receives and also provide daily medical reports to the concerned family, organization or assistance company.
Monitoring:
The Medical Team continues to monitor and assess the patient’s condition and progress throughout the period of hospital admission.
 Assessment & Advice:
The East West Rescue team will keep the requesting company, next of kin/travel companion informed of the patient’s progress. Recommendations and advice are provided as to how the patient’s condition is being treated and what further action might be required. |
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Hospitalization and Consultation
East West Rescue can arrange for consultation or hospitalization at networked hospitals throughout the Indian subcontinent. |
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Repatriation/ transfers
| ..express my thanks for the care and attention given to us in ensuring a speedy and safe journey back to the U.K. from Goa. You are a very professional and efficient company. |
We can arrange for transfer of a patient from a location with inadequate facilities to a facility with superior medical facilities. This could be by road ambulance or air ambulance or for commercial plane transfer . Territories covered for air ambulances are the subcontinent and various sectors in Europe, Asia and the Middle East.
Road Ambulance service can be arranged both in the subcontinent and any where in the world for pick up and drop service at airports.
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Coverage
East West Rescue provides coverage in the form of medical assistance for visiting dignitaries, individuals, corporations, events, tour groups, schools, construction sites (oil rigs, mining, dams) and expeditions.
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 Search and Rescue
We are actively involved in search and rescue of trekkers, campers, mountaineers and expeditions (such as to Mount Everest).
Without your help, who knows…. |
EWR is involved with satellite aided search and rescue systems and has a hotline with the Indian Mission Control Center and other centers Worldwide which inform us whenever a beacon is activated in the Indian subcontinent. This enables rapid rescue to the location transmitted by the beacon.
Contact us for details |
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Physician escort
We provide physicians trained in ACLS/ATLS to accompany television channels during filming in remote areas, tour groups, luxury tours, expeditions, visiting dignitaries with life saving equipment and medication. The physician would carry a mobile phone or satellite phone so as to constantly update our head office. Contact us for details.
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Oxygen provision
This can be arranged for travelers in the subcontinent in most cities, whether at their home or traveling by road with or without an escort.
Oxygen can also be arranged on international commercial flights.
Funds transfer
We can make payments to hospitals, hotels etc on behalf of assistance companies, insurance companies and corporations.
Airline tickets
We can arrange for tickets for patients and their family along with any special requirements they may need on board the aircraft.
Network
Where required one of our medical network physicians visit the treating facility and the patient. This reassures the patient and also facilitates and monitors the treatment.
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Medical Assistance 